Privacy Policy
This Privacy Policy explains how Inetbet Casino generally handles personal information when players visit the website, create or use an account, contact support, or otherwise use casino services. We aim to collect and use information fairly, transparently and only for appropriate business, security, legal and service-related purposes. By using the website, players should read this policy together with the applicable website terms and any notices shown when information is collected.
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Information we may handle
To provide an online casino service, Inetbet Casino may handle information that identifies a player, relates to an account, or is connected with activity on the website. The information collected will depend on how a player uses the services, the features available, and the information required to meet security and legal obligations. Some information is provided directly by the player, while other information may be created or collected automatically when the website or account is used.
Review contents
Account and contact details
This may include a player name, date of birth, residential or other contact details, login details, account preferences, communications, and information submitted when registering or updating an account. Support messages and records of requests may also be kept so that questions can be answered, account issues can be investigated, and a consistent service can be provided.
Identity and verification information
Where verification is required, the site may handle information from identity documents, proof of address or other documents supplied for account checks. It may also handle information used to confirm age, assess account ownership, prevent impersonation, and identify unusual or suspicious activity. Verification information is handled for security, fraud prevention, responsible operation of the service and compliance with applicable obligations.
Payment and transaction records
The site may handle details about deposits, withdrawals, wagers, winnings, account balances, transaction history, payment methods and related payment status information. Payment providers may process sensitive payment details directly. Inetbet Casino may receive information needed to confirm a transaction, support an account, investigate a payment issue, prevent fraud and maintain accurate financial records. Players should avoid sending full payment card details through ordinary support messages unless a secure process specifically requests them.
Technical, device and usage information
When a player visits or uses the website, technical information may be recorded. This can include an IP address, browser type, operating system, device details, language settings, general location information, pages visited, dates and times of access, referring pages, login events and information about how features are used. This information can help keep the website working, protect accounts, identify technical problems, understand general usage and investigate security incidents.
Information from other sources
In some circumstances, information may be received from payment providers, verification services, fraud prevention services, technology providers or other parties involved in operating the website. Information from these sources is used where reasonably necessary for account administration, transaction processing, security, verification, support or legal compliance.
Cookies, security and keeping information
Cookies and similar technologies
The website may use cookies and similar technologies to remember settings, keep players signed in, support account and security functions, measure website performance, understand how features are used, and help provide relevant communications. Some cookies are necessary for the website or account to operate, while others support analytics, preferences or related functions.
Players can manage or restrict cookies through their browser settings. Browser controls may allow cookies to be deleted, blocked or limited. If necessary cookies are disabled, some account features or parts of the website may not work as intended. Changing browser settings does not necessarily remove information already collected, so players may also contact support about a privacy request.
Security measures
Reasonable technical, organisational and administrative measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication processes, monitoring, secure handling procedures and protections applied by service providers. No website, online transmission or storage system can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details confidential, sign out from shared devices and contact support promptly if they believe an account has been accessed without permission.
Retention of information
Information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, customer support, security, dispute management, financial records and business continuity. Some records must be kept for a period required by law even after a player closes an account or asks for information to be deleted. The length of time depends on the type of record and the applicable requirements. When information is no longer required, it may be securely deleted, destroyed or anonymised.
Player privacy rights and requests
Players may have rights under applicable privacy rules in relation to the personal information held about them. These rights can vary depending on the circumstances, the type of information and any legal requirements that apply. A request will be considered carefully and may require reasonable steps to confirm the requester's identity before information is disclosed or changed.
How to make a request
For privacy and data requests, contact support@inetbetcasino.wtf. Players may use this address to ask for access to their personal information, correction of inaccurate or incomplete information, deletion of their information where deletion is available, or withdrawal of consent to marketing communications. A request should clearly explain what is being requested and include enough information to help locate the relevant account.
- Access: ask what personal information is held and, where available, request a copy or explanation of how it is used.
- Correction: ask for inaccurate, out-of-date or incomplete account information to be corrected.
- Deletion: ask for personal information to be deleted where there is no continuing reason or legal requirement to keep it.
- Marketing consent: withdraw consent to marketing communications or ask for marketing messages to stop.
Withdrawing marketing consent does not affect essential service messages, such as account, security, transaction or verification communications. A deletion request may not be able to remove every record immediately where information must be retained for legal, security, fraud prevention, dispute or accounting purposes. In those circumstances, the information will be retained only as required or permitted and handled in accordance with this policy.
If a player believes information is inaccurate, they should contact support as soon as possible. Players should not send unnecessary identity documents or sensitive payment information when making a general enquiry. If verification is needed, support will explain the appropriate process.
Policy changes and general information
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The current version will be made available on the website, and the updated date or other notice may be shown where appropriate. Players should review the policy periodically, particularly before providing new information or using a new feature.
This policy is intended to explain privacy practices in clear, general terms. It does not remove any rights a player may have under applicable Australian privacy protections or other mandatory requirements. If a particular collection, use or request is covered by a separate notice, that notice may provide additional information. Questions about this policy or the handling of personal information can be directed to support@inetbetcasino.wtf.
